Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Hopper Systems is a managed service provider located in Santee, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on reliability and customer support, Hopper Systems aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Hopper Systems for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
Hopper Systems serves Santee and surrounding areas including El Cajon, La Mesa, and Lakeside, with easy access via Interstate 8 and Highway 67. Local landmarks include the Santee Town Center and the Santee Lakes.
Pricing Model
Hopper Systems typically employs a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Hopper Systems provide in Santee, California, and which industries do you specialize in locally?▶
Hopper Systems provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Hopper Systems average response time for tickets in Santee, California, and do you offer after-hours support?▶
Hopper Systems aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Hopper Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Hopper Systems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Hopper Systems look like for a new client, and how long does it take?▶
Onboarding with Hopper Systems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Hopper Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Hopper Systems supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Hopper Systems and is it per user, per device, or a flat monthly plan?▶
Hopper Systems generally offers a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that suits their needs.
Customer Reviews
Top notch computer service providers.