Industries Served
HealthcareFinanceRetailManufacturingEducation
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Wooden Spoon Managed IT Services provides comprehensive IT support and consulting for businesses in Santa Rosa, California, and surrounding areas. They specialize in managed services, cybersecurity, and cloud solutions, helping local companies enhance their operational efficiency and security posture. With a focus on responsiveness and reliability, Wooden Spoon aims to deliver tailored IT solutions that meet the unique needs of each client, ensuring they can focus on their core business activities.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight Wooden Spoon's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their IT environments.
Service Coverage Area
Wooden Spoon serves clients in Santa Rosa and nearby cities such as Petaluma, Rohnert Park, and Windsor. Major freeways include Highway 101 and Highway 12, with local landmarks like the Santa Rosa Plaza and the Charles M. Schulz Museum.
Pricing Model
The pricing structure typically operates on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa provide in Santa Rosa, California, and which industries do you specialize in locally?▶
Wooden Spoon offers a range of services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and retail.
How fast is Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa average response time for tickets in Santa Rosa, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. After-hours support is available for critical issues to ensure continuous service.
Does Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Wooden Spoon provides cybersecurity services that include compliance support for HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Wooden Spoon supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Wooden Spoon Managed IT Services | Outsourced IT Support & IT Consulting Santa Rosa and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews