Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
West County Computers is a managed service provider located in Santa Rosa, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, West County Computers helps organizations streamline their IT infrastructure, ensuring reliability and peace of mind for their clients.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend West County Computers for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
West County Computers serves Santa Rosa and surrounding areas including Rohnert Park, Petaluma, Windsor, and Sebastopol. The business is conveniently located near Highway 101 and Highway 12, close to landmarks such as the Santa Rosa Plaza and the Charles M. Schulz Museum.
Pricing Model
Pricing is structured on a per-user or per-device basis, with options for flat monthly plans that cater to different service tiers. This flexibility allows businesses to choose a model that best fits their needs.
FAQ
What services does West County Computers provide in Santa Rosa, California, and which industries do you specialize in locally?▶
West County Computers provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is West County Computers average response time for tickets in Santa Rosa, California, and do you offer after-hours support?▶
West County Computers typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does West County Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, West County Computers is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with West County Computers look like for a new client, and how long does it take?▶
Onboarding with West County Computers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does West County Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
West County Computers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with West County Computers and is it per user, per device, or a flat monthly plan?▶
Pricing at West County Computers is flexible, offering options for per-user or per-device billing, as well as flat monthly plans that can be tailored to meet the specific needs of businesses.
Customer Reviews