Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Community Support Network is a managed service provider based in Santa Rosa, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations while benefiting from reliable technology support. With a commitment to enhancing operational efficiency, Community Support Network serves various industries, providing tailored services that meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Community Support Network's responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and secure in their technology environments.
Service Coverage Area
Community Support Network serves Santa Rosa and nearby areas including Petaluma, Rohnert Park, and Windsor. Major freeways such as Highway 101 and Highway 12 are easily accessible, and local landmarks include the Santa Rosa Plaza and the Charles M. Schulz Museum.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
FAQ
What services does Community Support Network provide in Santa Rosa, California, and which industries do you specialize in locally?▶
Community Support Network offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Community Support Network average response time for tickets in Santa Rosa, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Community Support Network also provides after-hours support to ensure that clients receive assistance whenever needed.
Does Community Support Network handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Community Support Network is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Community Support Network look like for a new client, and how long does it take?▶
Onboarding with Community Support Network involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Community Support Network support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Community Support Network supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Community Support Network and is it per user, per device, or a flat monthly plan?▶
Pricing with Community Support Network is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews