Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Arvixe is a managed service provider located in Santa Rosa, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that their clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, Arvixe serves various industries, providing tailored support to meet the unique needs of each client.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Arvixe for their responsiveness and reliability in managing IT services. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
Arvixe serves the Santa Rosa area and nearby cities such as Petaluma, Rohnert Park, and Windsor. The service area is accessible via major freeways including Highway 101 and Highway 12, with landmarks like the Santa Rosa Plaza and the Charles M. Schulz Museum.
Pricing Model
Arvixe typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Arvixe provide in Santa Rosa, California, and which industries do you specialize in locally?▶
Arvixe provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Arvixe average response time for tickets in Santa Rosa, California, and do you offer after-hours support?▶
Arvixe aims for a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Arvixe handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Arvixe provides cybersecurity services that include compliance support for HIPAA and PCI standards, helping businesses maintain regulatory requirements.
What does onboarding with Arvixe look like for a new client, and how long does it take?▶
Onboarding with Arvixe involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Arvixe support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Arvixe supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Arvixe and is it per user, per device, or a flat monthly plan?▶
Arvixe uses a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that best fits their operational needs.
Customer Reviews