Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
Los Angeles IT is a managed service provider based in Santa Monica, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that organizations can operate efficiently and securely. With a focus on small to medium-sized enterprises, Los Angeles IT delivers tailored support that enhances productivity and minimizes downtime, making them a valuable partner for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Los Angeles IT's responsiveness and reliability in addressing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Los Angeles IT serves the Santa Monica area and nearby cities such as Venice, Culver City, and West Los Angeles. Major freeways include the I-10 and I-405, with landmarks like the Santa Monica Pier and Third Street Promenade.
Pricing Model
Los Angeles IT typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Los Angeles IT provide in Santa Monica, California, and which industries do you specialize in locally?▶
Los Angeles IT provides a range of services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is Los Angeles IT average response time for tickets in Santa Monica, California, and do you offer after-hours support?▶
Los Angeles IT aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does Los Angeles IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Los Angeles IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Los Angeles IT look like for a new client, and how long does it take?▶
Onboarding with Los Angeles IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Los Angeles IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Los Angeles IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Los Angeles IT and is it per user, per device, or a flat monthly plan?▶
Los Angeles IT generally offers a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews
Rod was able to take care of my IT needs, very knowledgeable and professional. Do not hesitate to use this company. I will definitely be using them again. Customer service is outstanding, and they stand by their work.
I recently had the pleasure of working with Rod for our IT needs, and I must say, it was an outstanding experience. Rod, the owner, exemplifies what true dedication and professionalism mean in the realm of customer service. From the outset, Rod went above and beyond to address our IT concerns. He patiently listened to our needs, demonstrating a genuine interest in understanding our specific requirements. His expertise shone through as he swiftly resolved any issues, leaving our systems running seamlessly. What sets this company apart is Rod's unwavering commitment to client satisfaction. He took the time to meticulously address every concern, ensuring that no stone was left unturned. His efficiency and proficiency in fixing problems were truly commendable, and his timely responses were greatly appreciated. In conclusion, Los Angeles IT support epitomizes excellence in IT services. With Rod at the helm, you can rest assured that your IT needs will be met with precision and care. I wholeheartedly recommend this company to anyone seeking top-notch IT solutions.
Rod helped me to install all IT related equipments to in my newly built company. He is quick, he is accurate and know his job very well. He is my IT guy from now. Love doing work with him.