Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Lightcrest is a managed service provider based in Santa Monica, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while benefiting from reliable technology support. Lightcrest serves a diverse range of industries, providing tailored solutions that enhance operational efficiency and security for businesses in the area.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Lightcrest for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Lightcrest serves the Santa Monica area and nearby cities such as Venice, West Los Angeles, and Culver City. Major freeways include the I-10 and Pacific Coast Highway, with landmarks like Santa Monica Pier and Third Street Promenade.
Pricing Model
Lightcrest typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Lightcrest provide in Santa Monica, California, and which industries do you specialize in locally?▶
Lightcrest provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Lightcrest average response time for tickets in Santa Monica, California, and do you offer after-hours support?▶
Lightcrest maintains an average response time of under one hour for support tickets. They also offer after-hours support to ensure continuous service for their clients.
Does Lightcrest handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Lightcrest is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, providing tailored solutions to meet regulatory standards.
What does onboarding with Lightcrest look like for a new client, and how long does it take?▶
Onboarding with Lightcrest involves an initial assessment of the client's IT needs, followed by the implementation of necessary services. The process typically takes 2-4 weeks, depending on the complexity of the requirements.
What tools and platforms does Lightcrest support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Lightcrest supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Lightcrest and is it per user, per device, or a flat monthly plan?▶
Lightcrest offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews
We moved from Rackspace to Lightcrest a few years ago, and the change has been a huge relief to our dev team. Lightcrest handled migrating our platform and database to the new infrastructure they built for us. Since then, they've been the DevOps teams we've always wanted. Our cost is comparable to Rackspace, and even better when you factor in their dedicated engineering team. I rely on the experience and expertise of our team at Lightcrest, and they've come through for us both day-to-day, and in emergency situations. I highly recommend them.
We have started working with Lightcrest since September of 2016 when we started looking for a new hosting partner. Lightcrest's folks worked very diligently with us to transition us from the old platform. Even though we had several glitches along the way, both Lightcrest and my team overcame all of them and we went LIVE without any delays. Bunch of really smart people at Lightcrest and it shows when a roblem arises.
Our experience with Lightcrest has been nothing short of stellar. We migrated our whole infrastructure over to them 3 years ago and have been very happy since.
Lightcrest is one of our premiere infrastructure partners for hyperconverged workloads. They are great to work with!