Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Amicus Technology Inc is a managed service provider located in Santa Monica, California, specializing in IT services for local businesses. They offer a range of solutions including network monitoring, cybersecurity, and cloud migrations, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Amicus Technology Inc serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Amicus Technology Inc's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
Amicus Technology Inc serves the Santa Monica area and nearby cities such as Venice, Culver City, and West Los Angeles. Major freeways include the I-10 and I-405, with landmarks like Santa Monica Pier and Third Street Promenade.
Pricing Model
The pricing model typically includes flat monthly rates with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does IT Services in Los Angeles County Area by Amicus Technology Inc provide in Santa Monica, California, and which industries do you specialize in locally?▶
Amicus Technology Inc provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is IT Services in Los Angeles County Area by Amicus Technology Inc average response time for tickets in Santa Monica, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Amicus Technology Inc also offers after-hours support to ensure that clients receive assistance when needed.
Does IT Services in Los Angeles County Area by Amicus Technology Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Amicus Technology Inc is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with IT Services in Los Angeles County Area by Amicus Technology Inc look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment, followed by the implementation of services tailored to the client's needs. The process usually takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does IT Services in Los Angeles County Area by Amicus Technology Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Amicus Technology Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Services in Los Angeles County Area by Amicus Technology Inc and is it per user, per device, or a flat monthly plan?▶
Pricing is structured as a flat monthly plan with tiered options based on services. This can be tailored to be per user or per device, depending on the client's needs.
Customer Reviews
Thanks to Amicus our small business is on the cloud with immense layers of protection. Each time one of our employees reaches out to Amicus for help to correct a self-inflicted computer crash, Brian or David respond immediately getting the Data Select's employee's computer back up with minimal downtime. As a small growing business, Amicus's support services is vital to us allowing majority of our employees to work remotely, while protecting our company data, trade secrets, business plans, etc. Thank you team Amicus for assisting with our business growth.
Brian is the best. He fixed my laptop working amazing now. Thank you Brian ! Amicus is the best company highly recommended.
Brian Jones has provided my company with exceptional IT service for several years now! I've had none of the problems with Amicus Technology that I've experienced with other IT companies! I had one company move my servers to their location only to keep them and then try to hold them for ransom, I've had other companies come and try to resolve a problem, tell me they couldn't figure out why I was having the problem and then bill me anyway (Like a mechanic trying to bill for telling you your engine isn't working right), (I refused to pay). Brian has ALWAYS been accurate with his fees, abilities, project time completion estimates and has ALWAYS answered my calls quickly when I called for support. I now think of Brian not only as my IT Admin, I think of him as a friend! An honest family man who is athletic, and has integrity, good people make good business partners!!!! Thanks for all that you've done for AVP Inc. and myself, Christopher Roos – CEO AVP Inc.
Brian and everyone at Amicus Technology are an A+ organization and a pleasure to work with. They helped us with all our Cloud based IT needs. I would recommend them to anyone.
fast,friendly, accessible…..always there to get us up and going. Being a medical office, we can't wait when problems beset our wireless setup or an individual PC.