Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DAG Tech is a managed service provider based in Santa Monica, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that their clients can focus on their core operations without worrying about IT issues. DAG Tech serves a diverse range of industries, providing tailored support that enhances productivity and security for businesses in the area.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend DAG Tech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
DAG Tech serves Santa Monica and nearby areas including Venice, West Los Angeles, Culver City, and Beverly Hills. Major freeways in the vicinity include the I-10 and I-405, with landmarks such as the Santa Monica Pier and Third Street Promenade.
Pricing Model
DAG Tech utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does DAG Tech provide in Santa Monica, California, and which industries do you specialize in locally?▶
DAG Tech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and legal.
How fast is DAG Tech average response time for tickets in Santa Monica, California, and do you offer after-hours support?▶
DAG Tech typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance whenever needed.
Does DAG Tech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DAG Tech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DAG Tech look like for a new client, and how long does it take?▶
Onboarding with DAG Tech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does DAG Tech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DAG Tech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with DAG Tech and is it per user, per device, or a flat monthly plan?▶
DAG Tech operates on a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in budgeting and service selection.
Customer Reviews
Beyond grateful for DAG Tech. As the founder of Trailblaze Consulting (Marketing and Media), I often find that my clients need more than marketing help. They are often lacking the technical infrastructure needed to scale and grow revenue. Enter DAG Tech, my go to IT Company referral. Via their A+ Animal flat cost IT support, 3 of my clients have been easily able to onboard their entire companies to have unlimited IT support overnight. DAG Tech makes technical concepts and services easy to understand, has the best costumer service, and always delivers. My clients have been happily using their services and I continue to refer them. Thank you DAG Tech!