Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Benex Technology is a managed service provider located in Santa Monica, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, Benex Technology aims to empower businesses through technology, ensuring they can thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Benex Technology for their responsiveness and reliability. Reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
Benex Technology serves the Santa Monica area and nearby cities such as Venice, West Los Angeles, and Culver City. The service area is accessible via major freeways including the I-10 and Pacific Coast Highway, with landmarks like Santa Monica Pier and Third Street Promenade.
Pricing Model
Benex Technology typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Benex Technology provide in Santa Monica, California, and which industries do you specialize in locally?▶
Benex Technology provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is Benex Technology average response time for tickets in Santa Monica, California, and do you offer after-hours support?▶
Benex Technology typically has a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Benex Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Benex Technology is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Benex Technology look like for a new client, and how long does it take?▶
Onboarding with Benex Technology involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Benex Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Benex Technology supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Benex Technology and is it per user, per device, or a flat monthly plan?▶
Benex Technology generally operates on a flat monthly pricing model with tiered options based on the services provided. This allows for flexibility in budgeting for IT services.
Customer Reviews