Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
GTech is a managed service provider located in Santa Maria, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. GTech's commitment to reliability and customer support positions them as a valuable partner for organizations seeking to optimize their IT infrastructure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight GTech's responsiveness and reliability in managing their IT needs. The team is praised for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
GTech serves Santa Maria and nearby areas including Orcutt, Guadalupe, and Lompoc. Major freeways include Highway 101 and Highway 135, with local landmarks such as the Santa Maria Valley Discovery Museum.
Pricing Model
GTech typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does GTech provide in Santa Maria, California, and which industries do you specialize in locally?▶
GTech provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is GTech average response time for tickets in Santa Maria, California, and do you offer after-hours support?▶
GTech typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does GTech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, GTech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with GTech look like for a new client, and how long does it take?▶
Onboarding with GTech involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services.
What tools and platforms does GTech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
GTech supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with GTech and is it per user, per device, or a flat monthly plan?▶
GTech generally operates on a flat monthly pricing model with tiered options based on service levels, allowing businesses to choose a plan that fits their needs.
Customer Reviews
Absolutely amazing place! Great customer service and the technicians are geniuses!