Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Coast Networx is a managed service provider located in Santa Maria, California, specializing in IT services for local businesses. They offer a range of solutions including network management, cybersecurity, and cloud services, aimed at enhancing operational efficiency and security for their clients. With a commitment to reliability and customer satisfaction, Coast Networx serves various industries, ensuring that businesses can focus on their core operations while leaving IT management to the experts.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently praise Coast Networx for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
Coast Networx serves Santa Maria and nearby areas including Orcutt, Guadalupe, and Lompoc. The service area is accessible via major freeways such as US-101 and CA-1, with local landmarks including the Santa Maria Valley Discovery Museum.
Pricing Model
Coast Networx typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Coast Networx provide in Santa Maria, California, and which industries do you specialize in locally?▶
Coast Networx provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Coast Networx average response time for tickets in Santa Maria, California, and do you offer after-hours support?▶
Coast Networx typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure continuous service.
Does Coast Networx handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Coast Networx provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary standards.
What does onboarding with Coast Networx look like for a new client, and how long does it take?▶
Onboarding with Coast Networx involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Coast Networx support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Coast Networx supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Coast Networx and is it per user, per device, or a flat monthly plan?▶
Coast Networx offers a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose plans that fit their needs.
Customer Reviews
The Veterans at the Good Samaritan Honor House give our thanks to AJ, the technician from Coast Networx. He was super quick and maintained a very warm and friendly presence while setting up our new Wireless network router. He was very friendly, knowledgeable and professional. He was even able to help me with some advice to fix my personal computer. I also noticed that when he contacted the Xfinity tech support call center he was very patient and kind with the customer service representative as well. Thank you AJ and Coast Networx so much for helping us.
Coast Networx is amazing! AJ was incredibly quick to take my call, answer my questions, and to connect to my computer to help resolve my issue. Seriously mind-blown at the speed that this company was able to help me, less than an 30 minutes! Customer service was fantastic and would highly recommend Coast Networx to anyone ðŸ‘Â