Industries Served
HealthcareRetailEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ClickAway Tech Repair & IT Services in Santa Cruz provides comprehensive IT solutions tailored for local businesses. They specialize in managed services, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about technology. With a commitment to reliability and customer support, they serve various industries, enhancing productivity and security for businesses in the region.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight ClickAway's responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, making them a trusted partner for local businesses.
Service Coverage Area
ClickAway Tech Repair & IT Services serves Santa Cruz and nearby areas including Capitola, Scotts Valley, and Aptos. Major freeways include Highway 1 and Highway 17, with local landmarks such as the Santa Cruz Beach Boardwalk and Natural Bridges State Beach.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.
FAQ
What services does ClickAway Tech Repair & IT Services in Santa Cruz provide in Santa Cruz, California, and which industries do you specialize in locally?▶
ClickAway Tech Repair & IT Services offers managed IT services, cybersecurity, cloud solutions, and help desk support. They specialize in serving industries such as healthcare, retail, education, finance, and manufacturing.
How fast is ClickAway Tech Repair & IT Services in Santa Cruz average response time for tickets in Santa Cruz, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours during business hours. ClickAway also offers after-hours support to ensure that clients receive assistance when they need it most.
Does ClickAway Tech Repair & IT Services in Santa Cruz handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ClickAway Tech Repair & IT Services is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with ClickAway Tech Repair & IT Services in Santa Cruz look like for a new client, and how long does it take?▶
Onboarding typically involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process usually takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does ClickAway Tech Repair & IT Services in Santa Cruz support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ClickAway supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ClickAway Tech Repair & IT Services in Santa Cruz and is it per user, per device, or a flat monthly plan?▶
Pricing is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized to fit the specific needs of each business.
Customer Reviews