Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
FTI Services is a managed service provider located in Santa Clarita, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, FTI Services aims to empower organizations in various industries, ensuring they can focus on their core business objectives while maintaining robust IT infrastructure.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend FTI Services for their responsiveness and reliability. Many reviews highlight the company's commitment to security and effective communication, ensuring that businesses feel supported at all times.
Service Coverage Area
FTI Services serves Santa Clarita and surrounding areas including Valencia, Canyon Country, Newhall, and Saugus. The service area is accessible via major freeways such as the I-5 and SR-14, with local landmarks including Six Flags Magic Mountain and the Santa Clarita Sports Complex.
Pricing Model
FTI Services typically employs a flat monthly pricing model with tiered options based on the level of service required. This structure allows businesses to budget effectively while receiving tailored IT support.
FAQ
What services does FTI Services provide in Santa Clarita, California, and which industries do you specialize in locally?▶
FTI Services offers managed IT solutions including network monitoring, cybersecurity, cloud migrations, and help desk support. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is FTI Services average response time for tickets in Santa Clarita, California, and do you offer after-hours support?▶
FTI Services maintains a rapid average response time for support tickets, typically addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance whenever needed.
Does FTI Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FTI Services is equipped to manage cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected and regulatory standards are met.
What does onboarding with FTI Services look like for a new client, and how long does it take?▶
Onboarding with FTI Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does FTI Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FTI Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with FTI Services and is it per user, per device, or a flat monthly plan?▶
FTI Services utilizes a flat monthly pricing model with tiered options based on service levels. This allows clients to choose a plan that best fits their needs, whether it's per user or per device.
Customer Reviews
I have worked with the FTI team for many years and have been pleased with their customer service and quick response to any tech issues that pop up. If you are in need of a solid team, use FTI Services.
FTI Services is the best. They are always super responsive and the techs are very knowledgeable. I called the other day at 7pm, got immediate help, I couldn't get a file i needed, , and I was operational in less than 15minutes. Awesome!
Great service, very knowledgeable and fast service.