Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
EMC Infotech is a managed service provider based in Santa Clarita, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technologies and expert support, EMC Infotech helps organizations streamline their IT infrastructure, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently commend EMC Infotech for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
EMC Infotech serves the Santa Clarita area, including nearby cities such as Valencia, Newhall, and Canyon Country. The service area is accessible via major freeways like the I-5 and SR-14, and is close to landmarks such as Six Flags Magic Mountain.
Pricing Model
EMC Infotech typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does EMC Infotech provide in Santa Clarita, California, and which industries do you specialize in locally?▶
EMC Infotech provides a range of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in industries such as healthcare, finance, and education.
How fast is EMC Infotech average response time for tickets in Santa Clarita, California, and do you offer after-hours support?▶
EMC Infotech typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does EMC Infotech handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, EMC Infotech is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with EMC Infotech look like for a new client, and how long does it take?▶
Onboarding with EMC Infotech involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does EMC Infotech support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
EMC Infotech supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with EMC Infotech and is it per user, per device, or a flat monthly plan?▶
EMC Infotech generally offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews