Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
DTC (Digital Telecommunications Corporation) is a managed service provider based in Santa Clarita, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, serving industries such as healthcare, finance, and education. With a commitment to reliability and customer satisfaction, DTC provides tailored IT support that empowers businesses to focus on their core operations.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend DTC for their responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
DTC serves the Santa Clarita area and nearby cities such as Valencia, Newhall, and Canyon Country. Major freeways include the I-5 and SR-14, with local landmarks like Six Flags Magic Mountain and the Santa Clarita Valley Historical Society.
Pricing Model
DTC typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does DTC (Digital Telecommunications Corporation) provide in Santa Clarita, California, and which industries do you specialize in locally?▶
DTC provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is DTC (Digital Telecommunications Corporation) average response time for tickets in Santa Clarita, California, and do you offer after-hours support?▶
DTC aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does DTC (Digital Telecommunications Corporation) handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, DTC is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with DTC (Digital Telecommunications Corporation) look like for a new client, and how long does it take?▶
Onboarding with DTC involves an initial assessment, setup of services, and training for staff. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does DTC (Digital Telecommunications Corporation) support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
DTC supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with DTC (Digital Telecommunications Corporation) and is it per user, per device, or a flat monthly plan?▶
DTC typically offers a flat monthly pricing model with tiered options based on services. This allows clients to choose plans that fit their specific needs.
Customer Reviews