Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
ZeroBounce is a managed service provider located in Santa Barbara, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that companies can operate efficiently and securely. With a focus on small to medium-sized enterprises, ZeroBounce delivers tailored support that enhances productivity and minimizes downtime.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ZeroBounce for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, providing peace of mind to businesses in the area.
Service Coverage Area
ZeroBounce serves the Santa Barbara area, including nearby cities such as Goleta, Carpinteria, and Montecito. The service area is accessible via major freeways such as US-101 and CA-154, and is close to landmarks like the Santa Barbara Mission and Stearns Wharf.
Pricing Model
ZeroBounce employs a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also offer flat monthly plans with tiered options for different service levels.
FAQ
What services does ZeroBounce provide in Santa Barbara, California, and which industries do you specialize in locally?▶
ZeroBounce provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is ZeroBounce average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
ZeroBounce typically responds to support tickets within a few hours. They also offer after-hours support to ensure that clients receive assistance whenever needed.
Does ZeroBounce handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ZeroBounce is experienced in managing cybersecurity and compliance for industries that require adherence to HIPAA and PCI standards.
What does onboarding with ZeroBounce look like for a new client, and how long does it take?▶
Onboarding with ZeroBounce involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does ZeroBounce support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ZeroBounce supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with ZeroBounce and is it per user, per device, or a flat monthly plan?▶
ZeroBounce offers flexible pricing options, typically based on a per user or per device model, as well as flat monthly plans with different service tiers to accommodate various business needs.
Customer Reviews
Update: They've reached out to email the file and that worked! Hoping they come up with another way of downloading files separately – may be a good option. Even having the ability for customer service team members to send the file in chat (I could send attachments so perhaps they could?) would be great. I appreciate that they expedited the help and realize they have no control over my security levels, so raising from 1 star to 4. It still ended up delaying my campaign. — Terrible first experience. Spent $160 on credits, downloaded the file and it's not extracting. They won't send the file unzipped, they told me to download a program to see if it errors, which is not possible due to working for a secure company. This is delaying my email campaign. Not a great experience at all.
I've used ZeroBounce and initially ran into some billing issues, but I was blown away by how quickly and efficiently Brian Minick resolved the problem. He fixed the issue in a heartbeat and made sure I was fully satisfied as a customer. Based on this excellent level of customer service and dedication, I would highly recommend ZeroBounce. Thank you, Brian, for your prompt and professional help!
I've used this service to validate emails. Not long after, I noticed goggle search results started showing many zerobounce results when i googled some urls from contacts I had submitted for verification. It seems fairly obvious they used the submitted data file to improve their own products. That's a VAST violation of data trust. Now they've just started offering a service where you can enter a name and they will tell you the person's email. Gee, I wonder where they got all that email info from?!?! Shady and I am done using this service.
WORST E MAIL SERVICE VALIDATION ENTERPRISE EVER.
ZeroBounce is the most secure, most affordable, most accurate email validation service on the web. I met with the stellar team from ZeroBounce because I wanted to be assured my email list was going to be kept private and secure. It went perfectly and I have been continuously impressed with everything this innovative company is doing in the space. Pricing is incredibly reasonable and quality exceeds all expectations. Keep up the amazing work!