Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoAWS
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
Verizon is a managed service provider located in Santa Barbara, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including network management, cybersecurity, and cloud services. With a focus on enhancing operational efficiency, Verizon serves various industries, ensuring that clients can leverage technology to achieve their business goals.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews highlight Verizon's responsiveness and reliability in addressing client needs. Customers appreciate the strong communication and commitment to security, ensuring peace of mind for their IT infrastructure.
Service Coverage Area
Verizon serves the Santa Barbara area, including nearby cities such as Goleta, Carpinteria, and Montecito. Major freeways include US-101 and CA-154, with local landmarks like the Santa Barbara Mission and Stearns Wharf.
Pricing Model
Verizon typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs.
FAQ
What services does Verizon provide in Santa Barbara, California, and which industries do you specialize in locally?▶
Verizon provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Verizon average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
Verizon typically maintains a quick response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does Verizon handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Verizon has expertise in managing cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Verizon look like for a new client, and how long does it take?▶
Onboarding with Verizon involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Verizon support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Verizon supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with Verizon and is it per user, per device, or a flat monthly plan?▶
Verizon's pricing structure is generally based on a flat monthly plan with tiered options, allowing businesses to choose between per user or per device pricing based on their specific needs.
Customer Reviews
I got help from Allyis and Fred and they were amazing! Outstanding customer service and helped me get a great deal on a new phone. Very helpful, laid back, and overall great service. The manager Lewie was also helpful with technicalities and overseeing. I definitely recommend this store to anyone seeking phone help.
The manager is very immature. Antwon is his name. He was making fun of someone in the store calling them a grinch then stared at me and laughed then got made when I was like what are you staring at. Then called the cops for me to leave when I was minding my own business waiting for my helper to finish. He really needs to grow some hair and grow up. Very immature making fun of customers in front of others instead of working. I hope they fire Antwon.
Pretty much every time I come in here, lines are an hour or longer and when I do end up talking with someone, I usually get the feeling that they hate working there and would rather not be talking with me. Could be true of all phone stores though
âÂÂâÂÂâÂÂâÂÂâ Brenda is amazing! Seriously so helpful and easy to talk to. She made the whole thing quick and stress-free. Super grateful for her helpâ€â€she’s the best!
Made an appointment to resolve some billing as I kept getting the runaround with outsourced phone support. The first rep I talked to was condescending, telling me that I should read my bill more carefully. After I asked to speak with his supervisor, the manager, also being difficult, put me back on phone support. Thankfully, the number he dialed for me put me in touch with domestic support and my billing was resolved. The interactions with the store reps, however, was not pleasant, much in line with the support I've received overall with Verizon Wireless.