Industries Served
RetailHealthcareEducationFinanceHospitality
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMwareDell
Certifications
Microsoft PartnerCompTIA A+Cisco CertifiedApple Certified
Overview
uBreakiFix – Phone and Computer Repair is a managed service provider located in Santa Barbara, California, specializing in IT services for local businesses. They offer a range of solutions including device repair, network management, and cybersecurity. With a commitment to reliability and customer satisfaction, they serve various industries, ensuring that businesses can operate smoothly and securely.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend uBreakiFix for their responsiveness and reliability. Many reviews highlight the effective communication and strong security measures implemented by the team. Overall, customers appreciate the professional service and quick turnaround times.
Service Coverage Area
uBreakiFix serves Santa Barbara and nearby areas including Goleta, Carpinteria, and Montecito. The service area is accessible via major freeways such as US-101 and CA-154, with landmarks like the Santa Barbara Mission and Stearns Wharf.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does uBreakiFix – Phone and Computer Repair provide in Santa Barbara, California, and which industries do you specialize in locally?▶
uBreakiFix provides a variety of IT services including device repair, network management, and cybersecurity. They specialize in serving industries such as retail, healthcare, education, finance, and hospitality.
How fast is uBreakiFix – Phone and Computer Repair average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
uBreakiFix typically has a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does uBreakiFix – Phone and Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, uBreakiFix is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with uBreakiFix – Phone and Computer Repair look like for a new client, and how long does it take?▶
Onboarding with uBreakiFix involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does uBreakiFix – Phone and Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
uBreakiFix supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with uBreakiFix – Phone and Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at uBreakiFix is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to meet the specific needs of businesses.
Customer Reviews
Julian did a great job checking in both phones needing repair.. they actually had parts for the older phone in stock. Edrick was really good too. Phones came out looking new! Thanks!
UbreakiFix did a phenomenal job. Edgar was friendly and professional. He was able to find the problem and made the necessary updates. He didn't charge for the work. He was patient enough to explain issues and fixed my laptop. Thank you,
I went in to this store with a broken cell phone and almost in tears over the potential loss of my data. I had a really old phone, and hadn’t backed up in a couple of years since I didn’t have enough storage on the cloud. Julien spent all day trying different ways to get all of my files from my old phone to a new one. He didn’t try to upsell me on anything I didn’t need or ask for either, and I really appreciated that. Everything came out perfectly in the end. I’ll never go anywhere else for cell phone needs after experiencing such a high level of customer service, which is all of most impossible to find these days.
Mauricio was very helpful and polite. He helped everyone with ease and cheerfulness. I was called as promised when my phone was ready. Great overall experience.
Mauricio did an amazing job fixing my screen, was done in under a hour! Thank you so much 🙂