Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
TechMac Pro Support is a managed service provider based in Santa Barbara, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, TechMac Pro Support serves various industries, providing tailored support that enhances productivity and efficiency.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TechMac Pro Support for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
TechMac Pro Support serves Santa Barbara and nearby areas including Goleta, Carpinteria, Montecito, and Ventura. The service area is accessible via major freeways such as US-101 and CA-154, with landmarks like the Santa Barbara Courthouse and Stearns Wharf.
Pricing Model
TechMac Pro Support utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does TechMac Pro Support provide in Santa Barbara, California, and which industries do you specialize in locally?▶
TechMac Pro Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is TechMac Pro Support average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
TechMac Pro Support typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does TechMac Pro Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechMac Pro Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with TechMac Pro Support look like for a new client, and how long does it take?▶
Onboarding with TechMac Pro Support involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does TechMac Pro Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechMac Pro Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with TechMac Pro Support and is it per user, per device, or a flat monthly plan?▶
TechMac Pro Support operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews