Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Observables is a managed service provider based in Santa Barbara, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, Observables helps organizations streamline their IT processes, ensuring reliable performance and peace of mind for their clients.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Observables' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure.
Service Coverage Area
Observables serves the Santa Barbara area, including nearby cities such as Goleta, Carpinteria, and Montecito. Major freeways include US-101 and CA-154, with local landmarks like the Santa Barbara Courthouse and Stearns Wharf.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does observables provide in Santa Barbara, California, and which industries do you specialize in locally?▶
Observables provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is observables average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
Observables typically maintains a fast response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does observables handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, observables is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with observables look like for a new client, and how long does it take?▶
Onboarding with observables involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does observables support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Observables supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with observables and is it per user, per device, or a flat monthly plan?▶
Pricing with observables is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers.
Customer Reviews
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