Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
New Directions In Computing, Inc. is a managed service provider located in Santa Barbara, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, they aim to empower businesses with the technology needed to thrive in a competitive landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend New Directions In Computing, Inc. for their responsiveness and reliability. Reviews highlight effective communication and a strong focus on security, contributing to a high level of customer satisfaction.
Service Coverage Area
New Directions In Computing, Inc. serves Santa Barbara and surrounding areas including Goleta, Carpinteria, and Montecito. The service area is accessible via major freeways such as US-101 and CA-154, and is near landmarks like the Santa Barbara Courthouse and Stearns Wharf.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does New Directions In Computing, Inc. provide in Santa Barbara, California, and which industries do you specialize in locally?▶
New Directions In Computing, Inc. provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is New Directions In Computing, Inc. average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
The average response time for tickets is typically prompt, with many clients reporting quick resolutions. After-hours support is available to ensure continuous service.
Does New Directions In Computing, Inc. handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, New Directions In Computing, Inc. is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI standards.
What does onboarding with New Directions In Computing, Inc. look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does New Directions In Computing, Inc. support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
New Directions In Computing, Inc. supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity.
How does pricing work with New Directions In Computing, Inc. and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services needed.
Customer Reviews
NDIC was wondeful in design and customer service for our new website. Dani Garcia was great, very knowledgeable, and kept us on track while building the site. I wouldn't hesitate for a minute in recommeding NDIC… Thanks again!
We love working with NDIC! They make everything so easy for us to ensure our website is updated. Their customer service is top notch.
Great communication, quick responses, and overall was just a great experience working with NDIC. They made sure all our needs were met in terms of site functionality and were very patient with numerous rounds of edits. Would highly recommend!
NDIC created a great looking website for our small non-profit. Not only does it look great, it functions well. I have had all positive interactions with the folks at NDIC!
The staff at NDIC is absolutely amazing! They helped me create a website for my store and were always available to answer any questions I had and point me in the right direction. I would highly recommend this business!!