Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceAWSAzureVMware
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
LogicMonitor is a managed service provider located in Santa Barbara, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while LogicMonitor manages their IT infrastructure. With a commitment to reliability and security, they serve various industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend LogicMonitor for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
LogicMonitor serves the Santa Barbara area and nearby cities such as Goleta, Carpinteria, and Ventura. Major freeways include US-101 and CA-154, with local landmarks like Stearns Wharf and the Santa Barbara Mission.
Pricing Model
LogicMonitor typically employs a flat monthly pricing model with tiered options based on the services utilized. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does LogicMonitor provide in Santa Barbara, California, and which industries do you specialize in locally?▶
LogicMonitor provides a range of IT services including managed endpoints, network monitoring, cybersecurity, and cloud migrations. They specialize in industries such as healthcare, finance, education, retail, and manufacturing.
How fast is LogicMonitor average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
LogicMonitor typically maintains a quick response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure continuous service for their clients.
Does LogicMonitor handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, LogicMonitor is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with LogicMonitor look like for a new client, and how long does it take?▶
Onboarding with LogicMonitor involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does LogicMonitor support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
LogicMonitor supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT management.
How does pricing work with LogicMonitor and is it per user, per device, or a flat monthly plan?▶
LogicMonitor generally uses a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses in terms of user and device management.
Customer Reviews
Its good