Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Include IT is a managed service provider based in Santa Barbara, California, offering comprehensive IT solutions to local businesses. They specialize in delivering reliable technology support, cybersecurity, and cloud services tailored to various industries. With a focus on enhancing operational efficiency and ensuring data security, Include IT serves small to medium-sized enterprises in the region, helping them navigate the complexities of modern technology.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend Include IT for their responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to maintaining high security standards. Overall, customers appreciate the proactive support and tailored solutions provided.
Service Coverage Area
Include IT serves the Santa Barbara area and nearby cities such as Goleta, Carpinteria, and Montecito. The service area is accessible via major freeways including US-101 and CA-154, with local landmarks like the Santa Barbara Mission and Stearns Wharf.
Pricing Model
Include IT offers a flexible pricing structure based on a flat monthly fee with tiered options, accommodating various business needs. Pricing may also be determined per user or per device, depending on the services selected.
FAQ
What services does Include IT provide in Santa Barbara, California, and which industries do you specialize in locally?▶
Include IT provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Include IT average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
Include IT aims for a rapid response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Include IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Include IT is equipped to manage cybersecurity and compliance needs for HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Include IT look like for a new client, and how long does it take?▶
Onboarding with Include IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Include IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Include IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Include IT and is it per user, per device, or a flat monthly plan?▶
Pricing with Include IT is structured as a flat monthly plan with tiered options, and can also be based on per user or per device, depending on the services selected.
Customer Reviews