Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
impact.com is a managed service provider located in Santa Barbara, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, impact.com serves a diverse range of industries, providing tailored support to meet specific business needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight impact.com for their responsiveness and reliability in managing IT services. The team is noted for effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
impact.com serves Santa Barbara and surrounding areas, including Goleta, Carpinteria, and Montecito. Major freeways in the vicinity include US-101 and CA-154, with notable landmarks such as the Santa Barbara Mission and Stearns Wharf.
Pricing Model
impact.com utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does impact.com provide in Santa Barbara, California, and which industries do you specialize in locally?▶
impact.com provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is impact.com average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
impact.com typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure continuous service.
Does impact.com handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, impact.com is equipped to manage cybersecurity and compliance for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with impact.com look like for a new client, and how long does it take?▶
Onboarding with impact.com involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does impact.com support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
impact.com supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with impact.com and is it per user, per device, or a flat monthly plan?▶
impact.com operates on a flat monthly pricing model with tiered options based on services, allowing clients to select a plan that suits their specific needs.
Customer Reviews
Absolute trash platform. Impact is replacing Humble Bundle's previous partner program, but all the links are WAY too long, and generally blocked by adblockers. My partner revenue went down from 30$ per month, to zero. Creating links is also a huge hassle, and there's a tax system that's broken and keeps asking to be re-newed-reviewed. Hands in the air, i'm done. Impact does NOT work!
They are banning everyone with a Ukrainian passport because they imposed sanctions against Ukrainian people. This is crazy how people can be discriminated against by nationality. Even if you live and work in US you will be banned by them!
I know about Impact based on meetings I went to there, for companies OTHER than Impact! Not clear if they use their own facility a little or a lot – but, if you need a space to get some work done, find out how they make it happen!
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Caution! I haven't been paid for over a month. I've been trying to contact someone at Impact for over a month, but no one has answered.