Industries Served
HealthcareFinanceRetailEducationLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
FTI Services is a managed service provider located in Santa Barbara, California, specializing in IT solutions for local businesses. They offer a comprehensive range of services designed to enhance operational efficiency and security. With a focus on responsiveness and reliability, FTI Services supports various industries, ensuring that clients can leverage technology effectively to meet their business goals.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend FTI Services for their quick response times and reliable support. The team is noted for their effective communication and strong focus on security, making them a trusted partner for IT needs.
Service Coverage Area
FTI Services serves the Santa Barbara area and nearby cities such as Goleta, Carpinteria, and Montecito. Major freeways include US-101 and CA-154, with local landmarks like the Santa Barbara Courthouse and Stearns Wharf.
Pricing Model
FTI Services typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does FTI Services provide in Santa Barbara, California, and which industries do you specialize in locally?▶
FTI Services provides a range of IT solutions including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, retail, education, and legal.
How fast is FTI Services average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
FTI Services prides itself on a quick response time for support tickets, typically addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does FTI Services handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, FTI Services is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with FTI Services look like for a new client, and how long does it take?▶
Onboarding with FTI Services involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does FTI Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
FTI Services supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with FTI Services and is it per user, per device, or a flat monthly plan?▶
FTI Services generally operates on a flat monthly pricing model with tiered options based on the services provided, allowing flexibility for businesses to choose the best fit for their needs.
Customer Reviews
We've worked with FTI Services for several years now, and they continue to be a reliable and highly responsive IT partner. Their team consistently delivers expert supportâ€â€whether it's network troubleshooting, infrastructure upgrades, or cybersecurity guidance, FTI gets the job done right and on time. What really stands out is their personalized service. They take the time to understand our business needs and offer practical, cost-effective solutions that scale with us. Communication is clear, professional, and proactive. If you're looking for a dependable IT partner who actually cares about your success, I highly recommend FTI Services.  Val Reyes Director of Information Systems Hardy Diagnostics
FTI Services is top notch. They are always super responsive and the tech are very knowledgeable. I called the other day at 6am, got immediate help, my M365 Email was not accessible for some reason, and I was operational in less than 20 minutes. Fantastic!