Channel Data Systems in Santa Barbara, California – Managed Service Provider
Industries Served
HealthcareFinanceEducationRetailManufacturing
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview

Channel Data Systems is a managed service provider located in Santa Barbara, California, specializing in IT services for local businesses. They offer a comprehensive suite of solutions designed to enhance operational efficiency and security. By leveraging advanced technology and expert support, they help organizations streamline their IT infrastructure, ensuring reliability and peace of mind for their clients.

Services
  • managed endpoints
  • network monitoring
  • cloud migrations
  • help desk
  • cybersecurity
  • backups
Review Summary

Clients frequently commend Channel Data Systems for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.

Service Coverage Area

Channel Data Systems serves the Santa Barbara area and nearby cities such as Goleta, Carpinteria, and Montecito. They are conveniently located near U.S. Route 101 and close to landmarks like the Santa Barbara Zoo and the Santa Barbara Museum of Natural History.

Pricing Model

Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet the needs of different businesses.

FAQ

Channel Data Systems provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, education, and retail.

Channel Data Systems typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.

Yes, Channel Data Systems is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.

Onboarding with Channel Data Systems involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.

Channel Data Systems supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.

Pricing with Channel Data Systems is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of businesses.

Customer Reviews

Our homeowners association in Carpinteria asked Channel Data to install five wireless cameras for us. Connecting them wirelessly was a challenge because they are spread over a very large area. But David Lloyd did a great job! It wasn't as simple as we originally thought but David persisted. He returned several times and always expeditiously. He was amazingly responsive often answering email questions late in the evening. This went far beyond the call of duty. Eventually we had to change the system a little bit to make it all work but again he did quickly and efficiently. As a result I'm confident now that if we want to expand further or if we have problems that arise David will be ready to help out. I highly recommend them to anyone wishing to install systems like this.

I’m new in town and was in an unusual situation. I accepted a position but was living in a hotel in the meantime. My company gave me a computer but in order to update the security settings and log on, I had to plug it in via Ethernet into a router. Every place I went to in town had policies restricting me from doing this. I called Channel Data Systems and within 5 minutes they said they could help me out! I drove down and entered the store, everyone was very polite and I was handed a 25 ft Ethernet cable. I was able to reset my security settings and everything went smooth with IT. If you have any problems with your computer, I highly recommend this place! Thank you so much for assisting me every step of the way!

No reviews!? How… These guys saved my business when my email servers went down in the middle of the day. They had me back up and running in a couple of hours. I went to an online company last time and it took them three days. I lost a lot of business because of that. Might depend on the circumstances, but it was much nicer to be able to ask questions face to face. They were very professional, and empathetic about my situation. They recommended that I turn on backups to minimize future loss. I can't believe the other guys didn't go that extra mile for me when it was so obvious to Dane. Now I'm working with him to get a more reliable server in place (mine is 10 years old) with something that will not only make backups, but reduce damage during power outages and keep my data safe even if my drives fail. It's a small place with only a few employees, but I like that because I know their names and it has a small town, courteous feel there. As a small business, I'm always going to trust other small businesses because CDS treats me like my business matters and they understand that if I lose clients, that's hard on the finances. My little place means so much to me, but to those huge repair places in town, I'm just another review. If you support small businesses in Sb, give these guys a chance. They'll take care of you. Thanks CDS!

Channel Data has worked on 3 different laptops in last 2 months. Felt completely confident in leaving 2 work laptops for repair and they were-repaired! Saved my life. Thank you . A now devoted customer.

Channel Data Systems is the valuable remote IT department for me as an individual, our small business and many others. If I have an IT problem, I tap a button, give a quick explanation about the problem and they login to my network and go to work.

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