Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Partner
Overview
AES Systems is a managed service provider located in Santa Barbara, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, AES Systems aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight AES Systems' responsiveness and reliability in their reviews. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
AES Systems serves the Santa Barbara area, including nearby cities such as Goleta, Carpinteria, and Montecito. Major freeways include US-101 and CA-154, with recognizable landmarks like the Santa Barbara Courthouse and Stearns Wharf.
Pricing Model
AES Systems typically employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does AES Systems provide in Santa Barbara, California, and which industries do you specialize in locally?▶
AES Systems provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is AES Systems average response time for tickets in Santa Barbara, California, and do you offer after-hours support?▶
AES Systems typically has a quick response time for support tickets, often resolving issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does AES Systems handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, AES Systems provides cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with AES Systems look like for a new client, and how long does it take?▶
Onboarding with AES Systems involves an initial assessment of the client's needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does AES Systems support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
AES Systems supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with AES Systems and is it per user, per device, or a flat monthly plan?▶
AES Systems generally uses a flat monthly pricing model with tiered options based on the services selected, allowing flexibility for businesses to choose plans that suit their needs.
Customer Reviews
I had an outstanding experience with AES System’s address verification software. The tool itself is highly effective, providing accurate and reliable address validation, which has significantly improved our data quality. The software is intuitive and user-friendly, making it easy to integrate into our workflow. What truly set AES apart, however, was their exceptional customer support. The team’s responsiveness to our requests was impressively quick, and they demonstrated a deep knowledge of the tool. They went above and beyond to provide custom solutions, ensuring that our specific needs were met, which made all the difference. Overall, AES System’s address verification software is a top-tier product, and their customer service sets a gold standard for service excellence. I highly recommend it for any business looking to improve their address management and validation processes.
AES System's address correction software has been a fantastic tool for our business. It has significantly reduced the errors in our mailing lists, ensuring that all our communications reach the right addresses. The software is easy to use, efficient, and has saved us a lot of time and money by preventing mail delivery issues. The integration process was smooth, and the AES System team provided excellent support whenever we needed it. Their commitment to quality and customer service is top-notch. I highly recommend AES System to anyone looking for reliable address correction solutions.
AES has the sense of responsibility that any client needs and looks for. They offer a quick and effective service and support. Very grateful that they are our service provider.
At work we depend on this MailStar application Excellent tool.
Have always had positive experiences with AES, and with Magaly Navarro in particular….