Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
IT Proactive is a managed service provider based in Santa Ana, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on proactive support and innovative technology, IT Proactive helps organizations streamline their IT infrastructure and improve overall productivity.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight IT Proactive's responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses.
Service Coverage Area
IT Proactive serves Santa Ana and surrounding areas including Anaheim, Orange, Costa Mesa, and Irvine, with easy access via the 5 and 55 freeways. Notable local landmarks include the Santa Ana Zoo and the Bowers Museum.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to meet specific business needs.
FAQ
What services does IT Proactive provide in Santa Ana, California, and which industries do you specialize in locally?▶
IT Proactive offers a variety of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is IT Proactive average response time for tickets in Santa Ana, California, and do you offer after-hours support?▶
IT Proactive typically maintains a quick response time for support tickets, often addressing issues within hours. They also provide after-hours support to ensure continuous service.
Does IT Proactive handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, IT Proactive is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, helping businesses meet regulatory requirements.
What does onboarding with IT Proactive look like for a new client, and how long does it take?▶
Onboarding with IT Proactive involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the needs.
What tools and platforms does IT Proactive support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
IT Proactive supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with IT Proactive and is it per user, per device, or a flat monthly plan?▶
Pricing at IT Proactive is generally based on a per user or per device model, with options for flat monthly plans that can be customized to fit the specific needs of businesses.
Customer Reviews
The IT Proactive team is the BEST!!! They ALWAYS find solutions to every issue. 100% satisfied!!! They also make great recommendations for computer equipment/peripherals andI have ALWAYS been satisfied with their recommendations!! THANK YOU IT Proactive.
David has been our go to guy for years now. Never let us down in times of crisis. Very timely response to any of our questions and a pleasure to work with. Can't go wrong with him.
Excellent team, fast and efficient, IT experts and with immediate response to any question. Thanks to Tyler, Aaron, David, Mickey and all the team for their awesome job.
Birria ramen!