Industries Served
HealthcareFinanceRetailEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCisco
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Donor Network West is a managed service provider located in San Ramon, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare and finance. With a commitment to reliability and customer satisfaction, Donor Network West serves clients in the surrounding areas, ensuring they have the technology support needed to thrive in a competitive market.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Donor Network West's responsiveness and reliability in managing IT needs. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses. Overall, customer feedback reflects a strong level of satisfaction with the services provided.
Service Coverage Area
Donor Network West serves clients in San Ramon and nearby cities such as Dublin, Pleasanton, and Walnut Creek. The service area is accessible via major freeways including I-680 and I-580, and is close to landmarks like the San Ramon City Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Donor Network West provide in San Ramon, California, and which industries do you specialize in locally?▶
Donor Network West provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Donor Network West average response time for tickets in San Ramon, California, and do you offer after-hours support?▶
The average response time for tickets at Donor Network West is typically within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does Donor Network West handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Donor Network West is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is protected according to industry standards.
What does onboarding with Donor Network West look like for a new client, and how long does it take?▶
Onboarding with Donor Network West involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Donor Network West support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Donor Network West supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Donor Network West and is it per user, per device, or a flat monthly plan?▶
Pricing at Donor Network West is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews