Industries Served
HealthcareFinanceRetailEducationManufacturing
Managed Service Provider
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
BLACKHAWK MSP is a managed service provider based in San Ramon, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT challenges. With a commitment to reliability and customer satisfaction, BLACKHAWK MSP serves various industries, providing tailored support that enhances operational efficiency and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend BLACKHAWK MSP for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
BLACKHAWK MSP serves San Ramon and surrounding areas including Danville, Pleasanton, and Walnut Creek. They are easily accessible via Interstate 680 and near the San Ramon City Center.
Pricing Model
BLACKHAWK MSP offers flexible pricing structures, typically based on a per-user or per-device model, with options for flat monthly plans that cater to different business needs.
FAQ
What services does BLACKHAWK MSP provide in San Ramon, California, and which industries do you specialize in locally?▶
BLACKHAWK MSP offers a range of services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is BLACKHAWK MSP average response time for tickets in San Ramon, California, and do you offer after-hours support?▶
BLACKHAWK MSP typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure continuous service.
Does BLACKHAWK MSP handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, BLACKHAWK MSP is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with BLACKHAWK MSP look like for a new client, and how long does it take?▶
Onboarding with BLACKHAWK MSP involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does BLACKHAWK MSP support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
BLACKHAWK MSP supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with BLACKHAWK MSP and is it per user, per device, or a flat monthly plan?▶
Pricing with BLACKHAWK MSP is flexible, typically based on a per-user or per-device model, with options for flat monthly plans designed to fit different business needs.
Customer Reviews