Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TEN31 Technology is a managed service provider located in San Mateo, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security for small to medium-sized enterprises. With a focus on reliability and customer support, TEN31 Technology aims to empower businesses by providing tailored IT services that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TEN31 Technology for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for their clients.
Service Coverage Area
TEN31 Technology serves the San Mateo area and nearby cities such as Foster City, Burlingame, and Belmont. Major freeways include Highway 101 and Interstate 280, with local landmarks like the San Mateo County Event Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can include tiered services based on client needs.
FAQ
What services does TEN31 Technology – IT Solutions & IT Services provide in San Mateo, California, and which industries do you specialize in locally?▶
Services typically cover managed endpoints, networks, cloud, help desk, security, and backups, with local industry experience as needed.
How fast is TEN31 Technology – IT Solutions & IT Services average response time for tickets in San Mateo, California, and do you offer after-hours support?▶
Average response times are typically within business hours for standard tickets, with urgent issues prioritized. After-hours support may be available by arrangement.
Does TEN31 Technology – IT Solutions & IT Services handle cybersecurity and compliance for HIPAA or PCI?▶
Core cybersecurity services can include endpoint protection, patching, MFA, backups, and security monitoring. Compliance guidance for HIPAA or PCI depends on scope.
What does onboarding with TEN31 Technology – IT Solutions & IT Services look like for a new client, and how long does it take?▶
Onboarding usually includes discovery, device and account setup, tool deployment, documentation, and a kickoff. Timelines vary by size and complexity.
What tools and platforms does TEN31 Technology – IT Solutions & IT Services support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Commonly supported platforms include Microsoft 365, Azure or Google Workspace, along with backup and disaster recovery solutions.
How does pricing work with TEN31 Technology – IT Solutions & IT Services and is it per user, per device, or a flat monthly plan?▶
Pricing is often per user or per device with optional bundles; fixed monthly plans are common. Exact terms depend on the selected scope.
Customer Reviews