Industries Served
HealthcareFinanceEducationRetailLegal
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
17hats is a managed service provider located in San Marino, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations without worrying about IT issues. With a commitment to reliability and security, 17hats serves various industries, providing tailored support to meet the unique needs of each client.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight 17hats' responsiveness and reliability in managing their IT needs. The team is noted for effective communication and a strong focus on security, ensuring peace of mind for businesses. Overall, customer satisfaction is high, with many recommending their services.
Service Coverage Area
17hats serves the San Marino area and nearby cities including Pasadena, South Pasadena, and San Gabriel. Major freeways such as the 110 and 210 provide easy access, and local landmarks include the San Marino Public Library and Lacy Park.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs.
FAQ
What services does 17hats provide in San Marino, California, and which industries do you specialize in locally?▶
17hats provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, education, retail, and legal.
How fast is 17hats average response time for tickets in San Marino, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. 17hats also offers after-hours support to ensure that clients receive assistance when needed.
Does 17hats handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, 17hats is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with 17hats look like for a new client, and how long does it take?▶
Onboarding with 17hats involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does 17hats support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
17hats supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with 17hats and is it per user, per device, or a flat monthly plan?▶
Pricing with 17hats is generally structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers to accommodate various business needs.
Customer Reviews