Industries Served
RetailHealthcareEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceCiscoVMware
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
uBreakiFix – Phone and Computer Repair is a managed service provider located in San Marcos, California, specializing in IT services for local businesses. They offer a range of solutions including device repair, network management, and cybersecurity. With a focus on reliability and customer satisfaction, they serve various industries, ensuring that businesses can operate smoothly and securely.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Customers frequently highlight uBreakiFix's responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, ensuring that client systems are well-protected.
Service Coverage Area
uBreakiFix serves the San Marcos area and nearby cities including Escondido, Carlsbad, and Vista. Major freeways such as Interstate 15 and Highway 78 provide easy access, with local landmarks like the San Marcos Premium Outlets nearby.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that can be tailored to the needs of businesses.
FAQ
What services does uBreakiFix – Phone and Computer Repair provide in San Marcos, California, and which industries do you specialize in locally?▶
uBreakiFix offers a variety of IT services including device repair, network management, and cybersecurity. They specialize in serving industries such as retail, healthcare, education, finance, and manufacturing.
How fast is uBreakiFix – Phone and Computer Repair average response time for tickets in San Marcos, California, and do you offer after-hours support?▶
The average response time for tickets at uBreakiFix is typically prompt, with a focus on resolving issues quickly. They also provide after-hours support to accommodate urgent needs.
Does uBreakiFix – Phone and Computer Repair handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, uBreakiFix is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with uBreakiFix – Phone and Computer Repair look like for a new client, and how long does it take?▶
Onboarding with uBreakiFix involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does uBreakiFix – Phone and Computer Repair support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
uBreakiFix supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with uBreakiFix – Phone and Computer Repair and is it per user, per device, or a flat monthly plan?▶
Pricing at uBreakiFix is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the specific needs of the client.
Customer Reviews
Matt was awesome! Diagnosed the problem very quickly on my dad's iPhone 13 pro and provided a few solutions. A very happy customer, will be back if something goes wrong with any of the electronics.
I had a problem with my iPhone charging, and it turns out there was just a buildup of dust in the charging port; the person at the front desk was very honest with me about the problem and got it fixed within a few minutes. Because it was just dust, he didn't charge me for it. This was my first time there. Chain electronic repair stores have a bad reputation for being a bit shady with their business practices, so I wasn't expecting the best when I visited; needless to say, I was pleasantly surprised at how wrong my assumption was. I didn't ask for the employee's name, but I was there on Monday, July 7th 2025 at a little before 11:00AM.
I went with a problem with my surface pro because it wouldn't charge or turn on. I took it the store and they let me know the concerns. They took a closer look and found debris in the charging. It ended being the issues. They were great to work with and really appreciated the help. I will be bringing my devices here for future phone or computer issues.
I went into this location and spoke with Matt. He was very knowledgeable and went above and beyond to help me out. My device was not under warranty however he checked if my issue was under the extended warranty, and it was. He saved me big time by making sure he did everything in his power to help leave the customers happy. The service time was highly accurate and professional. 5/5 would recommend
I took my phone in to get repaired since it was under warranty. The bottom 5-10% Stop responding to touch. I had previously had uBreakifix replace the screen 7 months prior. The cause of it was a plastic liner around the screen separated from the screen. No other damage and they refused to cover it under warranty. In those 7 months nothing I did was outside a normal usage to cause this. Either this is a bad install by uBreakiFix or the supposed OEM screen they used in the replacement was defective. There's no reason why this shouldn't have been covered under warranty. I warn anyone who considers uBreakiFix to rethink using them. Even though they are the cheapest, they will not honor their warranty.