Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Data Doctors is a managed service provider located in San Marcos, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a commitment to reliability and customer satisfaction, Data Doctors provides tailored IT support that empowers businesses to thrive in a digital landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Data Doctors' responsiveness and reliability in managing IT needs. Reviews often mention effective communication and a strong focus on security, contributing to a positive overall experience.
Service Coverage Area
Data Doctors serves the San Marcos area and nearby cities such as Escondido, Carlsbad, and Vista. Major freeways include Interstate 5 and Highway 78, with local landmarks like San Marcos High School and the San Marcos Civic Center.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered services based on client needs.
FAQ
What services does Data Doctors provide in San Marcos, California, and which industries do you specialize in locally?▶
Data Doctors provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is Data Doctors average response time for tickets in San Marcos, California, and do you offer after-hours support?▶
Data Doctors typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure client needs are met promptly.
Does Data Doctors handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Data Doctors is equipped to manage cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Data Doctors look like for a new client, and how long does it take?▶
Onboarding with Data Doctors involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Data Doctors support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Data Doctors supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Data Doctors and is it per user, per device, or a flat monthly plan?▶
Pricing at Data Doctors is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews
Phenomenal service by Data Doctors! They recovered my old PC hard drive from 2006. I was able to retrieve thousands of old pictures and even more old music files! They were also very realistic about the expectations. They said it could take a couple weeks but they had it done in 3 days. I am absolutely blown away by what they were able to accomplish and really appreciate them being realistic with expectations. I would highly suggest Data Doctors for your data recovery services!
Data Doctors in San Marcos! What a find. I've been with them about 4 years now, couldn't be happier. Al is always there with cheerful help no matter how large or small my question. Al just built a new laptop for me and it is awesome! Thank you Data Doctors, so grateful!
Excellent customer service. They helped me recover data from my 6TB external HD. Not only were they able to get all of my info back, but they put it on a hard drive that came with a beautiful case! I can't say enough about these guys and the professional service they rendered. I highly recommend them if you are in a data recovery bind!
I take classes at the Apple Store.During one session I asked the Instructor/Genius for assistance with a non-apple product." Apple's policy is to work Only on Apple products", he said. The Apple instructor referred me to the DataDoctors in Vista. He said, "It is the number 1 place that I recommend because they do a great job." As I entered the store in Vista their work area looked like a scientific laboratory. I met Al and Joe as they went right to work on my device. Within minutes, it was working properly. I could tell they enjoyed the challenge. Since I was not born under an IT sun or moon, I totally appreciated their patience and kindness.They are highly skilled geniuses and entrepreneurs in their own right and are kindhearted as well.What an incredible combination! I was surprised there wasn't a line out the door!
We have used Data Doctors for years under their monthly agreement and found Al and the staff always supportive, direct and honest. Al has always taken my call, done live fixes through remote or when necessary, they have recovered our computers within 24 hours at their shop quickly and effectively. I recommend Al and his team. Kevin