Industries Served
HealthcareFinanceEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVeeam
Certifications
Microsoft PartnerCompTIA Security+
Overview
ABC Computers is a managed service provider located in San Marcos, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on reliability and customer support, ABC Computers aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend ABC Computers for their responsiveness and reliability. The team is noted for effective communication and a strong commitment to security, ensuring that client needs are met promptly and efficiently.
Service Coverage Area
ABC Computers serves San Marcos and surrounding areas including Escondido, Carlsbad, and Vista. Major freeways include Interstate 15 and Highway 78, with local landmarks such as the San Marcos Civic Center and California State University San Marcos.
Pricing Model
ABC Computers typically operates on a flat monthly pricing model with tiered options based on the services required. This allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does ABC Computers provide in San Marcos, California, and which industries do you specialize in locally?▶
ABC Computers provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is ABC Computers average response time for tickets in San Marcos, California, and do you offer after-hours support?▶
ABC Computers has an average response time of under one hour for support tickets. They also offer after-hours support to ensure that client issues are addressed promptly.
Does ABC Computers handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, ABC Computers is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory requirements.
What does onboarding with ABC Computers look like for a new client, and how long does it take?▶
Onboarding with ABC Computers involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes 2-4 weeks, depending on the complexity of the services required.
What tools and platforms does ABC Computers support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
ABC Computers supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with ABC Computers and is it per user, per device, or a flat monthly plan?▶
Pricing with ABC Computers is generally structured as a flat monthly plan, allowing businesses to choose from different tiers based on their specific needs, rather than being charged per user or device.
Customer Reviews
They were able to do everything I needed. They fixed my computer, kept it from being laggy. And I liked them so much that they now made and maintain my website. I definitely recommend them.