Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
The Franchise Discovery is a managed service provider located in San Luis Obispo, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technology and expert support, The Franchise Discovery helps organizations streamline their IT processes and focus on their core business objectives.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight The Franchise Discovery's responsiveness and reliability in managing their IT needs. Reviews often mention the provider's strong communication skills and commitment to security, ensuring peace of mind for businesses.
Service Coverage Area
The Franchise Discovery serves clients in San Luis Obispo and surrounding areas including Paso Robles, Atascadero, and Morro Bay. Major freeways in the vicinity include US-101 and CA-1, with notable landmarks such as the San Luis Obispo County Courthouse and the Madonna Inn.
Pricing Model
The pricing model typically operates on a flat monthly basis with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does The Franchise Discovery provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
The Franchise Discovery provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is The Franchise Discovery average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Yes, The Franchise Discovery offers after-hours support to ensure continuous assistance for clients.
Does The Franchise Discovery handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, The Franchise Discovery is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and compliant with regulations.
What does onboarding with The Franchise Discovery look like for a new client, and how long does it take?▶
Onboarding with The Franchise Discovery involves an initial assessment of IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does The Franchise Discovery support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
The Franchise Discovery supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and accessibility.
How does pricing work with The Franchise Discovery and is it per user, per device, or a flat monthly plan?▶
Pricing with The Franchise Discovery is generally structured as a flat monthly plan with tiered options based on the services selected, allowing flexibility for businesses of all sizes.
Customer Reviews