Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TechXpress is a managed service provider located in San Luis Obispo, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, TechXpress aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend TechXpress for their responsiveness and reliability in handling IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure in their operations.
Service Coverage Area
TechXpress serves the San Luis Obispo area, including nearby cities such as Paso Robles, Atascadero, and Morro Bay. The service area is accessible via major freeways such as US-101 and CA-1, and is close to landmarks like the San Luis Obispo County Courthouse and the California Polytechnic State University.
Pricing Model
TechXpress utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs, whether it is per user or per device.
FAQ
What services does TechXpress provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
TechXpress provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and education.
How fast is TechXpress average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
TechXpress typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does TechXpress handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TechXpress has expertise in cybersecurity and compliance, including handling requirements for HIPAA and PCI standards to help businesses maintain regulatory compliance.
What does onboarding with TechXpress look like for a new client, and how long does it take?▶
Onboarding with TechXpress involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TechXpress support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TechXpress supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with TechXpress and is it per user, per device, or a flat monthly plan?▶
TechXpress offers a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that fits their specific needs, whether per user or per device.
Customer Reviews