Industries Served
HealthcareEducationRetailManufacturingFinance
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Software Solutions Team is a managed service provider based in San Luis Obispo, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries. With a focus on responsive support and tailored services, they help organizations navigate the complexities of technology, ensuring reliable performance and peace of mind.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight the responsiveness and reliability of Software Solutions Team. They appreciate the proactive communication and the emphasis on security in their IT solutions. Overall, the team is recognized for their commitment to customer satisfaction.
Service Coverage Area
Software Solutions Team serves San Luis Obispo and surrounding areas including Paso Robles, Atascadero, Morro Bay, and Arroyo Grande. They are conveniently located near Highway 101 and Highway 1, close to landmarks such as the San Luis Obispo Museum of Art and the historic Mission San Luis Obispo de Tolosa.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels. This allows businesses to choose a model that best fits their needs.
FAQ
What services does Software Solutions Team provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
Software Solutions Team provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, education, and retail.
How fast is Software Solutions Team average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. After-hours support is available for critical issues, ensuring clients receive timely assistance.
Does Software Solutions Team handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Software Solutions Team offers cybersecurity solutions that include compliance support for HIPAA and PCI regulations, helping businesses maintain necessary security standards.
What does onboarding with Software Solutions Team look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment, setup of services, and training for staff. The process typically takes 2-4 weeks, depending on the complexity of the client's needs.
What tools and platforms does Software Solutions Team support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Software Solutions Team supports a range of tools including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions tailored to client requirements.
How does pricing work with Software Solutions Team and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews