Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+VMware Certified Professional
Overview
Mountaineer IT is a managed service provider located in San Luis Obispo, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, Mountaineer IT aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Mountaineer IT for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
Mountaineer IT serves the San Luis Obispo area, including nearby cities such as Paso Robles, Atascadero, and Morro Bay. The service area is accessible via major freeways such as US-101 and CA-1, and is close to landmarks like the San Luis Obispo County Courthouse and Mission San Luis Obispo de Tolosa.
Pricing Model
Mountaineer IT utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Mountaineer IT provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
Mountaineer IT provides a range of services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in industries such as healthcare, finance, education, and retail.
How fast is Mountaineer IT average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
Mountaineer IT typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Mountaineer IT handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Mountaineer IT is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with Mountaineer IT look like for a new client, and how long does it take?▶
Onboarding with Mountaineer IT involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Mountaineer IT support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Mountaineer IT supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Mountaineer IT and is it per user, per device, or a flat monthly plan?▶
Mountaineer IT operates on a flat monthly pricing model with tiered options based on the services selected. This allows businesses to choose a plan that aligns with their specific needs.
Customer Reviews