Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Digital Joe LLC is a managed service provider located in San Luis Obispo, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network management, cybersecurity, and cloud solutions, catering to small and medium-sized enterprises across various industries. By leveraging advanced technology and expert support, Digital Joe LLC helps businesses enhance their operational efficiency and security, ensuring they can focus on their core activities.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk support
- cybersecurity solutions
- data backups
Review Summary
Clients frequently highlight Digital Joe LLC's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, providing peace of mind for businesses.
Service Coverage Area
Digital Joe LLC serves the San Luis Obispo area, including nearby cities such as Paso Robles, Atascadero, and Morro Bay. Major freeways include US-101 and CA-1, with recognizable landmarks like the San Luis Obispo Mission and the Madonna Inn.
Pricing Model
Digital Joe LLC utilizes a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does Digital Joe LLC provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
Digital Joe LLC offers a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is Digital Joe LLC average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
Digital Joe LLC typically responds to support tickets within a few hours during business hours. They also provide after-hours support to ensure critical issues are addressed promptly.
Does Digital Joe LLC handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Digital Joe LLC is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and regulations are met.
What does onboarding with Digital Joe LLC look like for a new client, and how long does it take?▶
Onboarding with Digital Joe LLC involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Digital Joe LLC support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Digital Joe LLC supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Digital Joe LLC and is it per user, per device, or a flat monthly plan?▶
Digital Joe LLC offers a flat monthly pricing model with tiered options based on the services selected, allowing clients to choose a plan that fits their specific needs.
Customer Reviews