Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
CASTANET is a managed service provider located in San Luis Obispo, California, offering comprehensive IT solutions to local businesses. They specialize in services such as network monitoring, cybersecurity, and cloud migrations, ensuring that clients can focus on their core operations while CASTANET manages their IT infrastructure. With a commitment to reliability and security, CASTANET serves various industries, helping organizations enhance their operational efficiency and protect their data.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend CASTANET for their responsiveness and reliability in managing IT services. The team is noted for their effective communication and strong focus on security, ensuring that businesses feel supported and protected.
Service Coverage Area
CASTANET serves the San Luis Obispo area, including nearby cities such as Paso Robles, Atascadero, and Morro Bay. Major freeways include US-101 and CA-1, with recognizable landmarks like the San Luis Obispo County Courthouse and the Madonna Inn.
Pricing Model
CASTANET utilizes a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does CASTANET provide in San Luis Obispo, California, and which industries do you specialize in locally?▶
CASTANET provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and education.
How fast is CASTANET average response time for tickets in San Luis Obispo, California, and do you offer after-hours support?▶
CASTANET typically has a rapid response time for support tickets, often addressing issues within a few hours. They also offer after-hours support to ensure clients receive assistance when needed.
Does CASTANET handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, CASTANET is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected according to industry standards.
What does onboarding with CASTANET look like for a new client, and how long does it take?▶
Onboarding with CASTANET involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does CASTANET support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
CASTANET supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with CASTANET and is it per user, per device, or a flat monthly plan?▶
CASTANET offers a flat monthly pricing model with tiered options based on the services selected. This allows clients to choose a plan that aligns with their specific needs.
Customer Reviews