Industries Served
RetailHealthcareEducationFinanceManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Staples is a managed service provider located in San Juan Capistrano, California, offering a range of IT services to local businesses. They specialize in providing reliable technology solutions, including cybersecurity, network management, and cloud services. By focusing on the unique needs of small to medium-sized enterprises, Staples delivers value through enhanced operational efficiency and security, helping businesses thrive in a competitive environment.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Customers frequently commend Staples for their responsiveness and reliability in managing IT services. Reviews highlight effective communication and a strong focus on security, making them a trusted partner for local businesses.
Service Coverage Area
Staples serves the San Juan Capistrano area and nearby cities such as Dana Point, Laguna Niguel, and San Clemente. The business is conveniently located near the I-5 freeway and close to the historic Mission San Juan Capistrano.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Staples provide in San Juan Capistrano, California, and which industries do you specialize in locally?▶
Staples provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as retail, healthcare, and education.
How fast is Staples average response time for tickets in San Juan Capistrano, California, and do you offer after-hours support?▶
Staples typically responds to support tickets within a few hours during business hours. They also offer after-hours support to ensure critical issues are addressed promptly.
Does Staples handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Staples offers cybersecurity services that include compliance support for HIPAA and PCI regulations, ensuring that clients meet necessary security standards.
What does onboarding with Staples look like for a new client, and how long does it take?▶
Onboarding with Staples involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does Staples support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Staples supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Staples and is it per user, per device, or a flat monthly plan?▶
Pricing at Staples is generally structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers based on client needs.
Customer Reviews