Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Zenmid Solutions is a managed service provider based in San Jose, California, specializing in IT services for local businesses. They offer a comprehensive range of solutions designed to enhance operational efficiency and security. With a focus on small to medium-sized enterprises, Zenmid Solutions delivers tailored support that helps organizations navigate the complexities of technology, ensuring reliable performance and peace of mind.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight Zenmid Solutions for their responsiveness and reliability. The team is noted for effective communication and a strong focus on security, ensuring that businesses feel supported and secure in their IT operations.
Service Coverage Area
Zenmid Solutions serves the San Jose area, including nearby cities such as Santa Clara, Milpitas, and Campbell. Major freeways include Highway 101 and Interstate 280, with local landmarks like the Winchester Mystery House and San Jose State University.
Pricing Model
Zenmid Solutions typically employs a flat monthly pricing model with tiered options based on the services required. This structure allows businesses to budget effectively while receiving comprehensive IT support.
FAQ
What services does Zenmid Solutions provide in San Jose, California, and which industries do you specialize in locally?▶
Zenmid Solutions offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Zenmid Solutions average response time for tickets in San Jose, California, and do you offer after-hours support?▶
Zenmid Solutions typically has a fast response time for tickets, often addressing issues within a few hours. They also provide after-hours support to ensure clients receive assistance when needed.
Does Zenmid Solutions handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Zenmid Solutions is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Zenmid Solutions look like for a new client, and how long does it take?▶
Onboarding with Zenmid Solutions involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does Zenmid Solutions support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Zenmid Solutions supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Zenmid Solutions and is it per user, per device, or a flat monthly plan?▶
Zenmid Solutions operates on a flat monthly pricing model with tiered options based on the services provided, allowing businesses to choose a plan that best fits their needs.
Customer Reviews