Industries Served
HealthcareFinanceEducationRetailManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
TruAdvantage is a managed service provider located in San Jose, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and education. With a focus on reliability and customer support, TruAdvantage aims to empower businesses by providing tailored technology solutions that meet their unique needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend TruAdvantage for their responsiveness and reliability. Many reviews highlight the company's strong communication skills and commitment to security, making them a trusted partner for IT services.
Service Coverage Area
TruAdvantage serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. The service area is accessible via major freeways including Highway 101 and Interstate 280, and is close to landmarks like the San Jose International Airport and the Tech Museum of Innovation.
Pricing Model
TruAdvantage offers a flexible pricing structure that can be tailored to client needs, typically based on a per user or per device model. They also provide flat monthly plans with tiered options to accommodate different service levels.
FAQ
What services does TruAdvantage provide in San Jose, California, and which industries do you specialize in locally?▶
TruAdvantage provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is TruAdvantage average response time for tickets in San Jose, California, and do you offer after-hours support?▶
TruAdvantage typically maintains a rapid response time for support tickets, often addressing issues within hours. They also offer after-hours support to ensure client needs are met at all times.
Does TruAdvantage handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, TruAdvantage is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that client data is secure and meets regulatory standards.
What does onboarding with TruAdvantage look like for a new client, and how long does it take?▶
Onboarding with TruAdvantage involves an initial assessment of client needs, followed by the implementation of tailored IT solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does TruAdvantage support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
TruAdvantage supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure comprehensive IT management.
How does pricing work with TruAdvantage and is it per user, per device, or a flat monthly plan?▶
TruAdvantage offers flexible pricing models that can be based on a per user or per device basis, as well as flat monthly plans with different tiers to suit various business needs.
Customer Reviews