Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCompTIA Security+Cisco Certified Network Associate
Overview
Smart Tech Support is an Information Technology managed service provider based in San Jose, California. They specialize in delivering comprehensive IT solutions to local businesses, ensuring reliable support and security for their technology needs. With a focus on enhancing operational efficiency, Smart Tech Support serves various industries, providing tailored services that help organizations thrive in a competitive landscape.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Common themes in reviews highlight Smart Tech Support's responsiveness and reliability. Clients appreciate the effective communication and strong focus on security, which contribute to a positive overall experience.
Service Coverage Area
Smart Tech Support serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. The service area is accessible via major freeways including Highway 101 and Interstate 280, and is close to landmarks like the San Jose Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include tiered service levels.
FAQ
What services does Smart Tech Support is an Information Technology provide in San Jose, California, and which industries do you specialize in locally?▶
Smart Tech Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and education.
How fast is Smart Tech Support is an Information Technology average response time for tickets in San Jose, California, and do you offer after-hours support?▶
The average response time for tickets is typically within a few hours. Smart Tech Support also offers after-hours support to ensure clients receive assistance when needed.
Does Smart Tech Support is an Information Technology handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Smart Tech Support is equipped to handle cybersecurity and compliance needs for both HIPAA and PCI, ensuring that clients meet necessary regulatory standards.
What does onboarding with Smart Tech Support is an Information Technology look like for a new client, and how long does it take?▶
Onboarding involves an initial assessment of the client's IT environment, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's needs.
What tools and platforms does Smart Tech Support is an Information Technology support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Smart Tech Support supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with Smart Tech Support is an Information Technology and is it per user, per device, or a flat monthly plan?▶
Pricing is generally structured on a per user or per device basis, with options for flat monthly plans that may include different tiers of service based on client needs.
Customer Reviews