Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco Certified PartnerCompTIA Security+
Overview
PanTerra Networks Inc is a managed service provider based in San Jose, California, specializing in IT services for local businesses. They offer a range of solutions designed to enhance operational efficiency, security, and reliability. By leveraging advanced technology and expert support, PanTerra Networks Inc helps organizations streamline their IT infrastructure, ensuring that they can focus on their core business activities while enjoying peace of mind regarding their technology needs.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently highlight PanTerra Networks Inc's responsiveness and reliability in managing their IT needs. The company is praised for its strong communication and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
PanTerra Networks Inc serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. The service area is accessible via major freeways including Highway 101 and Interstate 280, with local landmarks like the San Jose International Airport and the SAP Center.
Pricing Model
PanTerra Networks Inc typically employs a flat monthly pricing model with tiered options based on the services utilized. This structure allows businesses to choose a plan that best fits their needs and budget.
FAQ
What services does PanTerra Networks Inc provide in San Jose, California, and which industries do you specialize in locally?▶
PanTerra Networks Inc provides a range of IT services including managed endpoints, network monitoring, cloud migrations, and cybersecurity. They specialize in serving industries such as healthcare, finance, retail, education, and manufacturing.
How fast is PanTerra Networks Inc average response time for tickets in San Jose, California, and do you offer after-hours support?▶
PanTerra Networks Inc maintains an average response time that is competitive within the industry, ensuring timely support for their clients. They also offer after-hours support to address urgent issues outside of regular business hours.
Does PanTerra Networks Inc handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, PanTerra Networks Inc is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, providing tailored solutions to ensure that clients meet necessary regulations.
What does onboarding with PanTerra Networks Inc look like for a new client, and how long does it take?▶
Onboarding with PanTerra Networks Inc involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the services required.
What tools and platforms does PanTerra Networks Inc support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
PanTerra Networks Inc supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions, ensuring comprehensive IT support for their clients.
How does pricing work with PanTerra Networks Inc and is it per user, per device, or a flat monthly plan?▶
Pricing with PanTerra Networks Inc typically follows a flat monthly plan with tiered options based on the services selected. This allows clients to choose a pricing structure that aligns with their specific needs.
Customer Reviews