Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft Certified PartnerCisco PartnerCompTIA Security+
Overview
On iT Tech Support is a managed service provider located in San Jose, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. With a focus on customer satisfaction, On iT Tech Support aims to deliver reliable and responsive IT support to help businesses thrive in a digital landscape.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently highlight On iT Tech Support's responsiveness and reliability in addressing IT issues. The team is noted for their effective communication and commitment to security, ensuring that businesses feel supported and secure.
Service Coverage Area
On iT Tech Support serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. They are conveniently located near major freeways including Highway 101 and Interstate 280, close to landmarks like the San Jose Museum of Art.
Pricing Model
Pricing is typically structured on a per user or per device basis, with options for flat monthly plans that may include different service tiers to accommodate varying business needs.
FAQ
What services does On iT Tech Support provide in San Jose, California, and which industries do you specialize in locally?▶
On iT Tech Support offers a variety of IT services including managed endpoints, network monitoring, and cybersecurity solutions. They specialize in serving industries such as healthcare, finance, and retail.
How fast is On iT Tech Support average response time for tickets in San Jose, California, and do you offer after-hours support?▶
On iT Tech Support typically responds to tickets within a few hours during business hours. They also provide after-hours support to ensure that clients receive assistance when needed.
Does On iT Tech Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, On iT Tech Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that sensitive data is protected.
What does onboarding with On iT Tech Support look like for a new client, and how long does it take?▶
Onboarding with On iT Tech Support involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does On iT Tech Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
On iT Tech Support supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with On iT Tech Support and is it per user, per device, or a flat monthly plan?▶
Pricing at On iT Tech Support is generally based on a per user or per device model, with options for flat monthly plans that can be tailored to fit the needs of different businesses.
Customer Reviews
I emailed them about a week ago but they never got back to me. Perhaps they are Closed. I don't know how many Stars that should be. Sorry. I will try again some other time. Paul H.