Industries Served
HealthcareFinanceRetailManufacturingEducation
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDatto
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
Guardnet is a managed service provider based in San Jose, California, specializing in IT solutions for local businesses. They offer a range of services designed to enhance operational efficiency and security, catering to various industries including healthcare, finance, and retail. By leveraging advanced technologies and providing expert support, Guardnet helps organizations streamline their IT infrastructure and protect their data.
Services
- managed endpoints
- network monitoring
- cloud migrations
- help desk
- cybersecurity
- backups
Review Summary
Clients frequently commend Guardnet for their responsiveness and reliability in addressing IT issues. The team is noted for their strong communication skills and commitment to security, ensuring that businesses feel supported and protected.
Service Coverage Area
Guardnet serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. It is conveniently located near major freeways including Highway 101 and Interstate 280, close to landmarks like the San Jose International Airport and the Tech Museum of Innovation.
Pricing Model
Guardnet employs a flat monthly pricing model with tiered options based on the services required. This allows businesses to choose a plan that best fits their needs without unexpected costs.
FAQ
What services does Guardnet provide in San Jose, California, and which industries do you specialize in locally?▶
Guardnet provides a variety of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in serving industries such as healthcare, finance, and retail.
How fast is Guardnet average response time for tickets in San Jose, California, and do you offer after-hours support?▶
Guardnet typically responds to tickets within a few hours during business hours. They also offer after-hours support to ensure that clients receive assistance when needed.
Does Guardnet handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, Guardnet is equipped to handle cybersecurity and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with Guardnet look like for a new client, and how long does it take?▶
Onboarding with Guardnet involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the client's requirements.
What tools and platforms does Guardnet support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
Guardnet supports a range of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure business continuity.
How does pricing work with Guardnet and is it per user, per device, or a flat monthly plan?▶
Guardnet offers a flat monthly pricing model with tiered options based on the services selected, allowing businesses to choose a plan that fits their needs.
Customer Reviews