Industries Served
HealthcareFinanceRetailEducationManufacturing
IT Services
Platforms and Tools Supported
Microsoft 365Google WorkspaceVMwareCiscoDell
Certifications
Microsoft PartnerCisco CertifiedCompTIA Security+
Overview
eSudo IT Services & Support is a managed service provider located in San Jose, California, dedicated to delivering comprehensive IT solutions to local businesses. They specialize in a range of services including cybersecurity, network management, and cloud solutions, ensuring that clients can focus on their core operations while eSudo manages their IT infrastructure. With a commitment to reliability and customer satisfaction, eSudo serves various industries, helping businesses enhance their productivity and security.
Services
- Managed endpoints
- Network monitoring
- Cloud migrations
- Help desk support
- Cybersecurity solutions
- Data backups
Review Summary
Clients frequently commend eSudo IT Services & Support for their responsiveness and reliability. Many reviews highlight the team's effective communication and commitment to security, making them a trusted partner for IT needs.
Service Coverage Area
eSudo IT Services & Support serves the San Jose area and nearby cities such as Santa Clara, Milpitas, and Campbell. The service area is accessible via major freeways including I-880 and I-280, and is close to landmarks like the San Jose International Airport and the Tech Museum of Innovation.
Pricing Model
Pricing is typically structured on a per-user or per-device basis, with options for flat monthly plans that may include different service tiers. This allows businesses to choose a model that best fits their needs.
FAQ
What services does eSudo IT Services & Support provide in San Jose, California, and which industries do you specialize in locally?▶
eSudo IT Services & Support provides a range of IT services including managed endpoints, network monitoring, and cybersecurity. They specialize in industries such as healthcare, finance, and retail.
How fast is eSudo IT Services & Support average response time for tickets in San Jose, California, and do you offer after-hours support?▶
The average response time for tickets is typically within one hour during business hours. eSudo also offers after-hours support to ensure clients receive assistance when needed.
Does eSudo IT Services & Support handle cybersecurity and compliance for HIPAA or PCI?▶
Yes, eSudo IT Services & Support is equipped to handle cybersecurity measures and compliance requirements for both HIPAA and PCI, ensuring that clients meet necessary regulations.
What does onboarding with eSudo IT Services & Support look like for a new client, and how long does it take?▶
Onboarding with eSudo involves an initial assessment of the client's IT needs, followed by the implementation of tailored solutions. The process typically takes a few weeks, depending on the complexity of the requirements.
What tools and platforms does eSudo IT Services & Support support such as Microsoft 365, Google Workspace, backups, and disaster recovery?▶
eSudo supports a variety of tools and platforms including Microsoft 365, Google Workspace, and various backup and disaster recovery solutions to ensure data integrity and availability.
How does pricing work with eSudo IT Services & Support and is it per user, per device, or a flat monthly plan?▶
Pricing at eSudo IT Services & Support is generally based on a per-user or per-device model, with options for flat monthly plans that can be customized based on the services required.
Customer Reviews